Cookie Policy

Last updated: 13 August 2026

1. About This Cookie Policy

This Cookie Policy explains how Riviera Flowers & Chocolates uses cookies and similar technologies when you visit or place an order through our website.

This policy should be read together with our Privacy Policy and Terms and Conditions.

2. What Are Cookies?

Cookies are small text files stored on your browser or device when you visit a website. They help the website remember information about your visit and provide essential functions such as maintaining a shopping cart, supporting secure checkout, keeping customers signed in and protecting the website from misuse.

Session cookies normally expire when you close your browser. Persistent cookies remain on your device for a specified period or until you delete them through your browser settings.

3. Cookies Currently Used by Riviera

Riviera currently uses cookies that are necessary to operate, secure and maintain the website and provide its ecommerce functions.

These cookies may be used for:

• Remembering products added to the shopping cart;

• Maintaining the customer’s session while browsing or placing an order;

• Supporting customer-account login;

• Preserving checkout and delivery information during the order process;

• Protecting the website and checkout from fraud, misuse and security threats;

• Supporting secure payment processing;

• Remembering necessary website and session settings; and

• Managing website performance and caching.

Because these cookies support services requested by the customer, disabling them may prevent important parts of the website from functioning correctly.

4. Analytics and Performance Cookies

Riviera does not currently use Google Analytics, Hotjar or another optional analytics service on this website.

If an optional analytics service is introduced in the future, Riviera will update this policy to identify the provider, cookie purposes and applicable durations. Any legally required cookie-consent controls will be implemented before optional analytics cookies are activated.

5. Advertising and Marketing Cookies

Riviera does not currently use Meta Pixel or other optional advertising, retargeting or cross-site tracking cookies on this website.

If advertising or marketing technologies are introduced in the future, this Cookie Policy will be updated and any legally required consent mechanism will be implemented before those technologies are activated.

6. Payment Methods and Payment-Provider Cookies

Riviera currently accepts:

• Cash on Delivery; and

• Online payment using supported credit or debit cards.

The payment methods available for an order are displayed during checkout.

Cash on Delivery does not require the customer to enter card information or access an online payment screen.

When online card payment is selected, the transaction is processed through the authorized payment provider displayed during checkout. The payment provider may use cookies or similar technologies that are strictly necessary to:

• Operate the secure payment screen;

• Authenticate and process the transaction;

• Maintain the payment session;

• Prevent fraud and unauthorized transactions;

• Apply security controls; and

• Confirm the payment result to Riviera.

These payment technologies are necessary to provide the card-payment service selected by the customer. They are not used by Riviera for unrelated advertising purposes.

Complete card details are entered on the secure payment screen operated by the authorized payment provider. Riviera may receive limited transaction information, such as the payment status, transaction reference, payment method, card type or masked card digits.

The payment provider may process information according to its own privacy and cookie notices. Customers should review the information presented on the secure payment screen where applicable.

7. External Websites and Services

The website may contain links to independent external services, including social-media platforms, Google Maps, WhatsApp and payment services.

When you follow an external link or access a third-party payment screen, the relevant provider may use cookies according to its own privacy and cookie policies.

Riviera does not control cookies placed directly by an independent third-party website or service. Customers should review the relevant provider’s privacy and cookie information before using that service.

8. Managing Cookies

You can use your browser settings to view, block or delete cookies. Instructions vary between browsers, so consult your browser’s privacy or help settings for further information.

Blocking necessary cookies may cause:

• Products not to remain in the shopping cart;

• Customer accounts or login functions not to work correctly;

• Delivery and checkout information not to be retained;

• Online card payments not to be completed;

• Website security or session functions to be interrupted; or

• Orders not to be submitted successfully.

Riviera does not currently provide a separate cookie-preference panel because no optional analytics, advertising or marketing cookies are active.

If optional cookies are introduced in the future, Riviera will provide appropriate notice and preference controls where required.

9. Personal Information Processed Through Cookies

Necessary cookies and similar website technologies may generate or use limited technical information, including:

• Session identifiers;

• Login status;

• Shopping-cart activity;

• Checkout-session information;

• Browser and device information;

• Internet Protocol address;

• Security and fraud-prevention information; and

• Payment-session or transaction-status information.

Riviera uses this information only where reasonably necessary to operate, secure and maintain the website, provide the requested ecommerce and payment functions, and investigate technical, transaction or security problems.

For further information about how Riviera collects, uses, shares, stores and protects personal information, please read our Privacy Policy.

10. Changes to This Cookie Policy

Riviera may update this Cookie Policy when its website, ecommerce functions, plugins, payment methods, payment providers or third-party services change.

The updated version will be published on this page with a revised “Last updated” date.

Riviera will periodically review the cookies and technologies used by the website and update this policy when necessary.

11. Contact Us

If you have questions about this Cookie Policy or the technologies used on the website, contact:

Riviera Flowers & Chocolates
Commercial Registration number: 18104
Address: Al Sadd Main Street, Doha, Qatar
Telephone/WhatsApp: +974 3375 0041
Email: info@rivieraqatar.com