FAQ
Services
Riviera Flowers & Chocolates offers premium flowers, floral arrangements, chocolates, plants, vases and gifts. We also provide floral services for weddings, private occasions and corporate events, subject to availability and advance confirmation.
Yes. Contact our customer service team with your preferred flowers, colours, occasion, budget and required delivery date. Custom arrangements depend on product availability and preparation time.
Yes. Riviera provides floral arrangements for weddings, private celebrations and corporate events. Please contact us in advance with the event date, location and requirements so we can confirm availability and provide a quotation.
Flowers and containers may vary because of seasonal availability. If an item is unavailable, we may suggest a replacement of similar style, colour and value. We will contact you for approval when a replacement would materially change the arrangement.
Delivery
Riviera delivers to selected locations within Qatar, including Doha, Al Rayyan, Lusail, Al Wakrah, Al Khor and other supported areas.
View the complete list on our Delivery Information page.
Select the recipient’s delivery location during checkout. The applicable fee will be calculated automatically and displayed in the order total before payment.
Delivery charges vary by location. Free delivery is currently available for Fareej Bin Mahmoud, Al Sadd, Al Waab and Al Nasr.
Same-day delivery may be available depending on the product, preparation requirements, delivery location and order capacity. Contact Riviera before ordering if same-day delivery is essential.
Please provide the recipient’s full name, active Qatar mobile number, delivery location, building number, street number, zone number and any useful landmark or delivery instructions.
If you do not know every address detail, provide all available information and an active telephone number. Riviera may contact the customer or recipient to confirm the location.
Delivery may be unsuccessful if the address is incomplete, the recipient cannot be contacted, access is restricted or the recipient is unavailable.
Riviera will contact the customer to confirm the delivery information and discuss the available options. If another delivery attempt is arranged, no additional redelivery charge will be applied.
Payment
Riviera accepts cash on delivery and online payment using supported credit or debit cards. The payment methods currently available for your order will be displayed during checkout.
All product prices, delivery fees and order totals are displayed and charged in Qatari Riyal (QAR).
Online card payments are processed through Riviera’s authorized payment provider. Riviera does not ask customers to send card details by email, WhatsApp or the website contact form.
Only enter payment details on the secure checkout payment screen.
First, confirm that the payment information is correct and that your card is authorized for online transactions. You may then try again or select another available payment method.
If the payment appears to have been deducted but the order was not confirmed, do not immediately make another payment. Contact Riviera with your name, telephone number and any available transaction reference so the payment can be checked.
